Acceptance of Terms
By accessing or using the website at nywaterdamagepros.pages.dev (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use this Site or request our services. These Terms constitute a legally binding agreement between you and New York Water Damage Pros regarding your use of the Site and our water damage restoration services. Your continued use of the Site following any changes to these Terms constitutes acceptance of those changes.
Services Provided
New York Water Damage Pros provides water damage restoration, mold remediation, flood cleanup, and related emergency response services throughout New York City and surrounding areas. All services are subject to availability, weather conditions, and scheduling constraints. We make reasonable efforts to respond to emergency requests promptly, but we do not guarantee specific response times. The scope of work for each project is determined through on-site assessment and documented in a written service agreement or estimate. We reserve the right to decline service for any reason, including safety concerns, geographic limitations, or circumstances beyond our control.
Phone Calls and Estimates
When you contact us by phone or through our Site, you consent to receive communications from New York Water Damage Pros regarding your service request. Initial estimates provided by phone or email are preliminary and based on information you provide. Final pricing is determined only after an in-person inspection of the affected property. We do not charge for standard estimates, though specialized assessments may incur fees that will be disclosed in advance. Telephone calls to or from our company may be monitored or recorded for quality assurance and training purposes.
Independent Contractors
New York Water Damage Pros may engage independent contractors, subcontractors, or specialized partners to perform certain aspects of restoration work. While we exercise reasonable oversight in selecting and managing these parties, we are not liable for the independent acts or omissions of contractors who are not direct employees of our company. All contractors working on your property are required to maintain appropriate licensing and insurance as required by New York State and local regulations.
Intellectual Property
All content on this Site, including text, images, logos, graphics, and service descriptions, is the property of New York Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any Site content without our prior written consent. You may print or download limited portions of the Site for personal, non-commercial use only.
Limitation of Liability
To the fullest extent permitted by law, New York Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or our services. Our total liability for any direct damages shall not exceed the amount you actually paid for the specific services giving rise to the claim. This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis. We are not responsible for damage to personal property, structural elements, or other conditions that existed prior to our engagement or that result from underlying issues not reasonably discoverable during our assessment.
Disclaimers
This Site and all information contained herein are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. New York Water Damage Pros disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Information on this Site regarding water damage restoration is for general informational purposes only and does not constitute professional advice. Always consult qualified professionals regarding your specific situation.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in New York County, New York. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such claims. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We reserve the right to modify these Terms at any time without prior notice. Changes become effective immediately upon posting to this page, with the updated effective date noted below. Your continued use of the Site following any modifications constitutes acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any changes. Material changes to these Terms may be communicated through additional means at our discretion.
Contact Information
If you have questions, concerns, or requests regarding these Terms of Service, please contact New York Water Damage Pros through the contact methods provided on our Site. We will make reasonable efforts to respond to inquiries in a timely manner. For urgent service requests, please call our emergency line directly.
Last Updated: January 2025